- Free Shipping and 30 days free returns within US
Orders are processed within 24 hours of receipt, ensuring that your products are on their way to you without unnecessary delay.
Choose from a variety of shipping options tailored to meet your needs, whether you’re looking for cost-effectiveness or speed. Our options include standard, expedited, and next-day delivery services.
Our robust distribution network spans the entire country, enabling us to offer reliable shipping and delivery to any location within the United States.
Stay updated with real-time tracking information for your shipment, giving you peace of mind and the ability to plan accordingly.
Specializing in B2B sales, we offer direct delivery to your business location, streamlining the process and reducing handling times.
Products can be returned or exchanged within 30 days of receipt, provided they are in their original, unused condition and accompanied by the original packaging and receipt. To initiate a return or exchange, please contact our customer service team with your order details. We will guide you through the steps and provide any necessary shipping labels or documents. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If you need to exchange an item for the same product, please contact our customer service team with your order details. If your exchange is due to a product defect or shipping error on our part, we will cover the return shipping costs. If you receive a damaged or incorrect item, please contact us immediately so we can evaluate the issue and make it right.
Unless the return or exchange is due to an error on our part, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We value your business and will do our best to ensure a smooth returns and exchanges process. Should you have any questions or need further assistance, our customer service team is here to help.
Welcome to our Frequently Asked Questions (FAQ) section. Here, we’ve compiled a list of common questions to help you find quick answers about our paper and bagasse foodservice products, ordering process, shipping, returns, and more. Whether you’re a new visitor or a returning customer, our goal is to provide you with clear, helpful information to enhance your experience with us. If you have a question that isn’t answered below, please don’t hesitate to reach out to our customer service team for personalized assistance.
A: We offer a wide range of eco-friendly foodservice products including plates, bowls, clamshells, cups, and takeaway containers made from high-quality paper and bagasse. Our products are designed for durability and sustainability, catering to various foodservice needs.
Yes, sustainability is at the core of our mission. Our paper products are sourced from responsibly managed forests, and our bagasse products are made from sugarcane fiber, a renewable and biodegradable material.
Absolutely! Our paper and bagasse foodservice products are engineered to handle both hot and cold foods. They are microwave safe and suitable for a variety of culinary uses.
Orders can be placed directly through our website. Simply browse our product selection, add items to your cart, and proceed to checkout. If you need assistance, our customer service team is here to help.
Yes, we provide options for bulk purchases, ideal for businesses and events. For bulk order inquiries, please contact our sales team for detailed information and pricing.
Currently, we only ship within the United States. For international inquiries, please contact our customer service for options and assistance.
